Call Centers For Dummies

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WW Norton Call Centers For Dummies	0.00	Delivery date & cost shown at checkout

World of Books UK Call Centers For Dummies	$4.39	Free delivery Dec 15 – 20

World of Books UK Call Centers For Dummies	$4.39	Delivery date & cost shown at checkout

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eBay Call Centers For Dummies - 9780470677438	$17.89	Delivery date & cost shown at checkout

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eBay Call Centers For Dummies by Real Bergevin (English) Paperback Book	$26.55	Delivery date & cost shown at checkout

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eBay Real Bergevin Winston Siegel Afshan Kind Call Centers Fo (Paperback) (UK IMPORT)	$34.06	Delivery date & cost shown at checkout

eBay Call Centers For Dummies	$54.98	Delivery date & cost shown at checkout

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AbeBooks Call Centers For Dummies [Book]	$18.74	$2.64 delivery by Tue, Sep 10

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Biblio Call Centers For Dummies [Book]	$19.95	$3.95 delivery expected by Aug 20

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Shakespeare and Company Call Centers For Dummies	$27.51	Delivery date & cost shown at checkout

Wiley Call Centers For Dummies [Book]	$27.99	$1.00 delivery by Fri, Aug 23

Books-a-Million Call Centers For Dummies	$27.99	$5.99 delivery by Dec 1360-day returns

Barnes & Noble Call Centers For Dummies	$27.99	$5.99 delivery Dec 12 – 1830-day returns

com.lb Call Centers For Dummies	$64.00	Delivery date & cost shown at checkout

0.00
WW Norton
Call Centers For Dummies
Delivery date & cost shown at checkout
4.39
World of Books UK
Call Centers For Dummies
Free delivery Dec 15 – 20
4.39
World of Books UK
Call Centers For Dummies
Delivery date & cost shown at checkout
4.55
Second Sale
Call Centers For Dummies [Book]
Delivery by Fri, Aug 16 Spend $10 for free delivery
27.99
Second Sale
Call Centers For Dummies
Free 3-day delivery30-day returns
6.29
Thrift Books
Call Centers For Dummies
Free delivery Dec 14 – 17Free 30-day returns
10.00
pangobooks
Call Centers For Dummies [Book]
$4.99 delivery
11.74
eBay
Call Centers for Dummies Paperback
Delivery date & cost shown at checkout
17.89
eBay
Call Centers For Dummies - 9780470677438
Delivery date & cost shown at checkout
23.21
eBay
Call Centers For Dummies
Delivery date & cost shown at checkout
26.55
eBay
Call Centers For Dummies by Real Bergevin (English) Paperback Book
Delivery date & cost shown at checkout
27.25
eBay
Call Centers For Dummies [Book]
Delivery date & cost shown at checkout
34.06
eBay
Real Bergevin Winston Siegel Afshan Kind Call Centers Fo (Paperback) (UK IMPORT)
Delivery date & cost shown at checkout
54.98
eBay
Call Centers For Dummies
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17.00
Amazon
Call Centers For Dummies
Delivery date & cost shown at checkout
17.55
Walmart
Call Centers For Dummies
$6.99 deliveryFree 90-day returns
17.55
Target
Call Centers For Dummies
$5.99 2-day deliveryFree 90-day returns Free $35+
18.74
AbeBooks
Call Centers For Dummies [Book]
$2.64 delivery by Tue, Sep 10
18.98
Textbook Rush
Call Centers For Dummies
$3.99 delivery Dec 10 – 2030-day returns Free $35+
19.11
BooksRun
Call Centers For Dummies
Free delivery Dec 13 – 2421-day returns
23.69
BooksRun
Call Centers For Dummies
Free delivery Dec 13 – 2421-day returns
19.95
Biblio
Call Centers For Dummies [Book]
$3.95 delivery expected by Aug 20
22.00
Biblio
Call Centers For Dummies
$6.99 delivery
27.51
Shakespeare and Company
Call Centers For Dummies
Delivery date & cost shown at checkout
27.99
Wiley
Call Centers For Dummies [Book]
$1.00 delivery by Fri, Aug 23
27.99
Books-a-Million
Call Centers For Dummies
$5.99 delivery by Dec 1360-day returns
27.99
Barnes & Noble
Call Centers For Dummies
$5.99 delivery Dec 12 – 1830-day returns
64.00
com.lb
Call Centers For Dummies
Delivery date & cost shown at checkout

Product Details

Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents.The ultimate call center guide, now revised and updatedThe authors have helped over 60 companies improve the efficiency and effectiveness of their call center operationsOffers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businessesWith the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.

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Call Centers For Dummies

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